"The hotel is right on the beach and a block away from shopping and dining options. The resort itself offers a large selection of food and drinks for you to choose from with some of the friendliest staff. The pools are very nice and all the views are beautiful. I would highly recommend this resort to anyone wanting to stay at an all inclusive in cancun. "

"Staff were very friendly, resort was great, we would go back. Room was clean swim up we enjoyed food was great. We were glad we could watch game 7 of the Blue Jays at the sports bar. Over all we had a fantastic time. "

"Courteous staff"

"Staff, room "

"We had so much fun "

"I have been to so many resorts in Mexico and this facility, the staff and the ambience were the best we have experienced, no question. We will be back. I loved the food and that the options and times for food were so plentiful. Janeth, our concierge, was incredibly helpful and so kind. Eddie, our housekeeper, kept our room so beautiful and was so sweet. Benito, our server, was so funny and helpful- and super fast! Rosario and Carmen are both so sweet and made me feel welcome and like I was...

"todo super lindo .... todo todo"

"Wonderful staff. Room cleaned beautifully everyday. Quality food and drinks! The facility itself was so clean and relaxing. Such a beautiful atmosphere. Beyond accommodating for families. The waterpark seriously just adds so much fun for them. We have 3 boys so it was above and beyond for us!! Food was delicious and fresh. I honestly have nothing bad to say. Will definitely be going back. "

"The people here are what makes this place special"

"Where to even begin about this property. We started our stay for four days and then went to go to Cozumel to dive. Our original plan was to go to Tulum after but we loved the Fairmont experience so much that we decided to come back after three days in Cozumel. In total we were at the Fairmont for ten days and I could of stayed for another month. First and foremost, the property. It is UNREAL, it is perfect for any sort of getaway. It is STUNNING and perfectly kept. Every room is perfect, no...

"Super bueno y lindo "

"Todos fueron muy amables y siempre estaban pendientes de nosotros en todos los aspectos la comida excelente la bebida demasiado buena la limpieza excelente lo único que el hotel necesita mantenimiento en lo demás tienen 5 estrellas "