"Fourth Visit, Last Visit. Absolutely Disappointed in Valentin Imperial! We've stayed at Valentin Imperial four times, and after this experience, I can confidently say we will NEVER be back. We spent five nights in one of their Dunas Suites, paying extra for what was supposed to be an upgraded luxury experience. What we got was five days of plumbing issues, a room where nothing seemed to work properly, and a management team that apparently has no interest in taking care of its guests. Every...

"Excelente variedad de alimentación"

"Our room was very clean,staff very friendly,we have a great time just relaxing by the pool,food was good lots of choices,stay away from the Agave restaurant,we ate there one night the service was poor,it took us around 45 min to get our food,the portion was fit for a 2 year old,Hunter steak house great,overall we had a good time,"

"Not enough shuttle times Can not get reservations to restaurants Drinks are bottom shelf Worst of all, the beach is full of seaweed. You CAN NOT swim or enjoy it at ALL. Some rivers have clearer water."

"I’ve stayed this property quite a few times. I really love your location and the pool is fantastic. Also food is very good and many places close by for alternative choices"

"This is the best ever forever hotel and unique on their style in the world. I would like to mention veryone helping us as butler, servers, front desk, housekeeping, playmakers, bartenders, the guy in the Caffeteria making my tea and coffee everyday and more people making us an unforgettable stay. We recommend Desire Riviera Maya 100%, that's the Paradise ❤️. Thanks Desire and keep doing the best always. See you soon!"

"Great Location, just about two minutes walk from the Quinto Av. There is secure underground parking for your vehicle. Staff is friendly. Better job can be done by housekeeping. The room we stayed had someone’s hair scrunchie with hair out in the open. Not a good impression for hygiene."

"Excelente trato, instalaciones limpias y muy bellas"