"Me encantó todo"

"We stayed at the Wyndham exactly one year before, and it was absolutely wonderful! However, this experience was not nearly as great. Apparently the resort was sold and taken over late of 2025. The hallways were not cleaned. There were Q-tips and food left on the hallway floors for several days at a time. Of the three floors, there was only one working ice machine for our entire week; it was located on the bottom floor (we did notify the staff). We did an all-inclusive and the alcohol available...

"Staff is always wonderful, food is great, everything is always sparkly clean. My only complaint is that there aren’t enough restroom closer to the pool areas and beach."

"Rhe check in process was long. The front desk staff,bartenders and waiters was lovely and welcoming which made the stay nice. Downside buffet food was not to good. We had a bad experience at the spa which caused us to have to cancel our treatments and every where you walk there is someone trying to sell you a tour or pictures."

"Breathless is truly breathtaking! We loved our stay and can’t wait to book again! We stayed on the xcelebrate side and spent most of our trip at the xcelebrate pool. Samual and Edwin we very friendly and nice and brought use everything we needed! All the restaurants were amazing! Spoons is the breakfast buffet we ate there every morning . The french and italian restaurants are a must! Can’t wait to book next year!"

"Premium facility and very friendly, knowledgeable staff! Loved the experience, most specifically the pool with swim-up bar, water volleyball, music, and daily fun. Thoroughly enjoyed the cultural event celebrating The Day of the Dead. Loved the music, costumes, etc."

"2nd trip to this resort. Crowd varies at the party pool, both trips were great. Overall the property is beautiful. Been to other resorts as well also great service with slightly less stunning rooms. If I catch Valentin at the right price I will go there. If way more expensive other resorts are just as nice in my experience."

"Great views. Great staff. Food was delish"

"Very nice property Staff are very nice, great customer service from all employees Food is amazing with many options"

"The check in process was confusing and took an hour. Some staff were very nice, others were short and rude with us when asking normal questions. The food at the buffet was poor quality, many items stale or inedible. Room service was atrocious. The restaurants were better, but the menus were inaccurate to what they were actually serving. The drinks were mostly bad, either horrible tasting or watered down. The shots/wine were okay though. The adults only area was actually so small that it was...

"room was a little dated but comfortable, Staff was very helpful"

"El personal muy atento, la ubicación del hotel muy buena!"

"This was my first time staying at Riu Palace Mexico. The resort was beautiful! I booked an elite swim out suite, which was amazing! Charcuterie and sparkling wine in room upon arrival. Fully stocked mini bar every day. Ala carte restaurants had unique and delicious food. The buffet had limitless options that would accommodate everyone. Staff were extremely welcoming I cannot give this resort enough praise. I look forward to my next visit."

"excelente"