"Excelente lugar"

"Very nice resort, everything was Awsome except there was construction going on during our stay which blocked off some parts of the resort, staff was absolutely amazing and food was great, everything was always on time and taken care of, would highly recommend for Antoine looking for a relaxing and fun vacation."

"Did not like having to call room service for ice!"

"Our concierge Alfred was so helpful to us he helped us plan our dinners and helped us book a tour. Our waiter Dagoberto was the sweetest! He always greeted us with a smile every time we went for breakfast. Also Grean, Nairobi, Vicente, and Itzel the concierge team were amazing, they were the sweatiest treated us like family. They helped us with our reservations and were always so happy to greet us and help us. Also at the spa Carla gave us an a lovely experience with our hydrotherapy session!...

"This is the 3rd time I visit Xcaret Arte, the two times before I had an amazing experience. However, this last visit was horrible. The Staff is NOT accommodating at all especially in restaurants. We were a group of 8 couples that booked this resort because of the great experience we had before and decided to celebrate my sister's birthday there. We emailed our plans over 6 months in advance, then they said to wait 45 days before, when we emailed again they said we had to complete a form which we...

"Excellent services"

"Hotel exceeded expectations and food was amazing"