4/10
Honestly I felt like if you were not Spanish speaking Mexico resident then you were not taken care of. I spoke with several people visiting from outside of Mexico (America, Canada, and Europe) and they all felt the same way. The food was not consistent and very limited on options. The “swim out” pools are completely in the shade and too cold to use. The transportation to the water park/rooms/main lobby because such a hassle with waiting for them to show up (plan for at least 30mins to get a van and get to where you want to go) this became so tiring trying to go from the room to breakfast then walking to the waterpark to try to secure seats before the day visit people were let in at 10am. Very disappointed in the stay and especially for the price.
Kristie
Estada de 4 nits (maig 2025)