Apartoteles en Playa del Carmen

"June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

"Mejorar las instalaciones del baño ya están algo descuidadas"

"La habitación limpia, muy agradable, cocina, refrigerador e instalaciones muy bien. El únco detalle es que el estacionamiento no es dentro de la propiedad y son pocos cajones con los que cuentan, aún así, siempre tuvimos donde estacionarnos."

"This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

"Buena ubicación , la alberca un poco sucia , las habitaciones limpias y cómodas . El personal muy atento , me hospedé 3 noches ."

"Una excelente opción costo-beneficio. La ubicación es ideal (5a Avenida) y el desayuno en L'Italiano es muy buena opción con la cortesía y descuento. El personal muy amable"

"Buen lugar tranquilo y accesible "

"Tienes muy buena vista ala playa, aunque tocó sargazo, el hotel es algo deteriorado le falta mantenimiento, más en los baños, el personal muy atentos en todo"

"Todas las instalaciones muy limpias, personal muy amable"

"I loved everything: the staff were so friendly, everything was spotless, and the location was fantastic! I'll definitely be back!"