"Check in process wasn’t the best. We arrived early and stored our luggage. We were told they would call us when the room was ready, 2 hours after check in time, still not called. Went to reception and room was ready. Room was very clean and comfortable, just a shame it overlooked a car park to the rear of the building. Breakfast was ok, expensive if you don’t book in advance. We wanted to cancel it for our last day - hotel wouldn’t agree to that. Wouldn’t class as 5 star, but a very good 4 star."