"great location but poor service as the blinds and air conditioning weee not working properly - After 2 notices over 2 days to the staff, the blinds were fixed but not the AC."

"Where to begin... I knew when I booked that this was a budget-friendly hotel, so I wasn’t expecting luxury. However, my stay was still very underwhelming. The AC either did not work or was so ineffective that I could barely feel it. It was extremely hot and humid, and people on my floor were leaving their hotel doors open because of the heat. There is also no fridge, and you have to request a microwave. Budget-friendly also does not have to mean worn down. There was chipped and peeling...

"Very pleased with location and how clean the room was! No rugs tiled floor nice and clean!"

"People that standed out are Cesar-waiter and Carlos from breakfast"

"Staff were very helpful and friendly. Room was not too noisy and temperature control was effective, despite what I may have read on Reddit. Getting in and out can be tricky because it’s Times Square and some street noise is to be expected, but it was all within perfectly acceptable range. I went with a child and we shared a room just fine, stayed there to be close to the Richard Rogers Theater without paying Marquis prices. Room much bigger than other budget hotels in the area. Valet...