"Room was not cleaned ( we stayed 3 nights and checked in early ) even after we requested it and left to dinner . It still was not done hours later . We had no clean towels , trash was full , did not service the room as requested . Room keys stopped working mid stay . Servers at rooftop bar were friendly and welcoming . No perk provided for being All Accor members -Loud : we heard all the hallway noise through the door - Charging ports did not work"

"Great place to stay, restaurant is very good, staff is pleasant and helpful and it is in a great location."

"Really enjoyed the view, the room, the staff. The bartenders were always willing to fill up our water bottles with ice water. The room was clean and well-tended. The view was incredible. The hotel is extremely close to Times Square, and very close to the subway and other points of interest. I would pass on the breakfast, as it was a bit of a wait and not worth the cost. There are much better choices in the neighborhood."

"Management extremely rude Not to mention tre are hidden fees you do not learn about until check out Rooms too noisy heard everything from the streets and we on a very high floor Beware when they say city view , that doesn't mean TS Overall not happy with is hotel and will not return"

"Céntrico, limpio, camas cómodas y personal atento."