"bar"

"Unfortunately, our experience wasn’t the best. The front desk staff came across as unfriendly both over the phone and in person. When I called ahead to confirm our reservation, the interaction already felt short and unwelcoming, and that same attitude continued during our stay. The one bright spot was Luis, the doorman, who was genuinely kind, helpful, and welcoming from the moment we arrived. He honestly gave us the best customer service experience at the hotel. Overall, the hospitality from...

"Ideal location, close to all attractions. Clean rooms."

"Nice"

"Clean room, great staff, perfect location!"

"Aura is a wonderful hotel full of charm and is only steps away from Broadway. The staff is extremely helpful and will even pre order and help you with an uber."

"The rooms are small but the location cannot be beat. Just a couple of blocks from the heart of Times Square, this is an old hotel that has been nicely maintained. First and foremost, it is clean in both the common areas and the rooms. While small, the rooms are nicely appointed and very clean. I would stay here again and would recommend to anyone who wants a relatively affordable hotel in a truly spectacular location."

"Clean room next to town square."

"Very friend staff. Hotel is just old and needs upgrade in the rooms. For all that money, I was expecting better. Will not be staying there again."

"Hotel was definitely not as expected. Everything out dated especially Bathroom. Mold present, Facet broken and when l called to complain, nothing was handled. Best part It was centrally located and the water was hot"

"I was in a king corner room. Very convienent location to the train "