"Nice hotel, comfortable, but rooms are tight. "

"Great!!!"

"The hotel was perfectly located by Carnegie Hall. We were able to walk to our destinations."

"Clean, comfortable, with great energy."

"Everything was great, the food in the bar/restaurant area is very overpriced for very basic dishes. Breakfast buffet $35 per person, food was not hot, sub par taste. Other than that hotel was absolutely wonderful, clean property, helpful staff, close to many things for entertainment, close to subway stop for travel."

"This hotel has excellent location, right in the middle of everything. It is busy but efficient, and the room was comfortable. It is not entirely quiet due to it being in the middle of Times Square (but if you are looking for quiet do not stay in New York City)"

"Great place to stay"

"Our room had no air conditioning for the duration of our stay, further complicated by a broken thermostat. We reported the issue to the front desk twice. While an engineer did come up on one occasion, his inspection was brief and he left without fully resolving the problem. No alternative accommodations or remedies were offered at any point, leaving our room at 80 degrees for the entirety of our stay. Aside from one staff member who was genuinely helpful, the front desk team was largely...

"Our stay was wonderful. The property was clean and the service was great."

"The hotel offered a $20 drinks at the lounge but denounce the bartender refused to make drinks for Asian it's kind of racist and I just appointed I will never go back again and never if you are Asian not Mexican or Spanish"

"Our room was extremely small with practically no storage space. The paint was peeling on the walls and ceiling. There were holes in the walls where a coat rack once was. The toilet was cracked and would not flush properly. The HVAC system was extremely loud and the A/C would not cool the room. The temperature went from 70 to 82 degrees. The television had no connectivity. When advised, the staff did move us to a larger room. It was bigger and slightly nicer. But, still no storage, loud HVAC and...