"Great location if you are overnighting at JFK. I love the option to purchase extra hours."

"The staff were very friendly and accommodating. The hotel decor and rooms were lovely and modern. The airport shuttle service was also very convenient."

"Reservation Not Honored- Terrible Customer Service My flight was canceled, so I emailed the hotel in advance to explain that I would be arriving the following day. Despite being notified, PUBLIC gave my room away and did not honor my reservation. The staff refused to acknowledge their mistake, offered no meaningful resolution, and were incredibly rude throughout the entire experience. They even refused to provide the general manager’s name when I asked to escalate the issue. This was a...

"The convenience cannot be beat! The room was nice, and quiet considering the location. Room service was very limited. When I tried to call the front desk it was impossible. Otherwise staff was cordial and efficient."

"Wonderful stay and friendly staff."

"Folks in the room next to us were loud and smoking weed in their room. Hotel staff did not remove them from the premises, despite having a no smoking policy."

"The location of this hotel was perfect!! The hotel is beautiful and clean. The front desk was very kind, they were able to hold our bags until we could do early check. Which was very easy to do. Would 100% book here again my next trip!"