"The resort fee was supposed to come with a day pass for a citibike, but when we went to ask about this, we were told it was just for 1 trip. This is different from what was stated in the fine print."

"Service was fast and amazing"

"The staff was friendly and the small food shop was nice, but it closed early."

"From the Chen in to the time we left it was great experience. They gave us a free upgrade to the 45th floor with great views. Anyone was always friendly. We asked for a late check out at 3-330 and they were very accommodating. Will be definitely staying here again"

"This is the first time I've had to pay a deposit—$100 per night for 3 nights, plus $585 for the stay. The rooms and bathrooms are very small, and there was a lamp right over the bed. The only positive thing is the location."

"I recently discovered this hotel in NYC. I have been going there for years and I am always unimpressed by the quality price ratio. This hotel is beautiful! High ceilings and very large rooms. Big beautiful Windows and modern. Very nice hardwood floors as well. I will be going back for sure. Highly recommended."

"Ok"