"Bed was terrible"

"m'ha agradat tot, al setembre hi torno"

"Loved everything but guest services was poor. 8 tried to do something special for my husband on his birthday and they were not accommodating. Angel at the front desk was passive aggressive and rude when I asked why I did not get the room I requested There is no room services but overall the bellmen were outstanding"

"when i got to the hotel they stated i dont have an reservation my you.. i have the email conformation then i asked for a manager no manger in sight stated she was in a meeting no return time expected i waited like an hour still no manager spoke to another clerk then he stated oh we have your room smh worst part when booking the room online it was not room i ordered in the picture online it was supposed to be sound proof which it was not the room online was way bigger with a couch as...