"Bathroom was small and in need of repairs, check in wait took longer than expected, and an extra facility fee was added when I arrived. "

"Overall, this was a really disappointing experience. The lobby itself is beautiful and has a great ambience, and the staff were polite. The rooms were clean and the basic amenities were fine. However, the biggest issue was that the hotel did not deliver what was advertised on Expedia. The room we received looked much older and more worn than the photos online and was definitely not in the same condition that was promised. We also specifically booked a suite with queen beds, but when we arrived...

"Good "

"Unlike the advertised photos which show bright windows right nest to the bed, my room was a dark hole. Had a stayed more than two nights, I could see myself getting depressed here. And it was not quiet when you opened the windows, you heard the utility noise. The AC was loud and not very efficient."

"Amazing location and easily walkable to a whole plethora of activities and attractions. Central Park and 5th Avenue are within strides of leaving the front door. For an exceptional experience, I recommend taking a Park View room so you wake up to Central Park. Front of House team were nothing but exemplary answering any questions and check in / out easy. Luggage storage for also of assistance. Well maintained and clean premises throughout and in own rooms / bathrooms Highly recommend a stay. "

"Location/price are hard to beat in Midtown"

"Genuinely the staff was wonderful and the only reason I would consider going back. The front doorman was so helpful and kind to me and my friends and helped us get a flat rate taxi to the airport. Really loved the staff everyone was so accommodating and nice. Hotel wise it’s fine.. It’s a loud street, the carpet moves as you walk, and it’s a very small bathroom with a weird shower set up. Overall it was fine for the price plus you get 10% off at some of the restaurants near by."

"My refrigerator wasn’t working and they brought another one to replace it but it never worked. They did not look into why so I forgot about calling down to front desk. There is no coffee maker in room. HVAC is very noisy."