"Todo el hotel es muy bonito, con gran mantenimiento y el personal es muy amable"

"Clean room. Not only did the staff look and dress good, they were also extremely friendly. From check in, to the Exhale Spa (Shout out to Rebecca), to the dining personnel, heck even cleaning staff. Check out was also a breeze. Will definitely be returning!"

"The staff at The Park Lane make the entire hotel what it is. Of course the location is perfection- being situated between the Ritz and the Plaza with Central Park right across the street. The joy to be found is with the many staff members that make every encounter just a little bit more special and makes up for the cold rooms and faulty HVAC systems. Dinning was great and incredibly fresh with fair prices. Our wait staff at Calvert's is a magical woman who exudes grace and care. She made my...

"Staff was friendly and helpful. Hotel is beautiful. Rooms are very comfortable and breakfast is very good! "

"We had an outstanding stay at this Financial District hotel. The location is unbeatable—right in the heart of everything, with easy access to transit, great dining, and some of the best sights in the city, yet still calm and comfortable when it’s time to unwind. The staff truly made the experience exceptional. Everyone we encountered was warm, welcoming, and genuinely helpful, going out of their way to make us feel at home from the moment we arrived. The on-site restaurant and bar deserve...

"Everything was absolute PERFECTION. The staff, the room, the ambiance, the amenities! I proposed to my now-fiancee who was so impressed with everything, and this was in no small part due to everything the staff did to assist with the proposal!"

"The staff was extremely kind and helpful from helping us navigate check-in, to assisting with doordash deliveries, wonderful in-room accommodations and taxi services upon departure. Specifically, the front desk associate Courntey was particularly helpful after a long journey into the City, he went above and beyond to make sure we were taken care of and felt at home. Housekeeping was always consistent and satisfactory. I was traveling with my two young children and this was a wonderful place to...

"Each staff member we interacted with went out of their way to be friendly and helpful. The room and facilities were beautiful and comfortable. Highly recommend!"