"Nothing special as Intercontinental hotel. Pictures on the website don’t match what you actually see in reality. Over all our stay was ok. Will I come back again, probably not."

"Clean, good design, very thoughtful staff and amenities throughout (elevator personnel, etc.) Turndown service was excellent. Good location as well (right at Central Park). Building is under renovation so the view is not as great. Overall a very enjoyable experience!"

"Loved this hotel! It's located in a busy, upscale retail section and close to everything. Uber costs to times square and similar can be a bit high though, so keep that in mind, since this is further south than a lot of main attractions. Service and room were perfect. Speakeasy next door was a lot of fun as well. Highly recommend."

"My experience at The William Vale in Brooklyn was humiliating and deeply upsetting. All I wanted was to celebrate my husband’s birthday and enjoy a special night together. Instead, the hotel called the police on us, and we were told to leave without a clear explanation. Staff claimed they had called our room beforehand, but we were in the room and never heard the phone ring. The first indication we had that there was a problem was when the police knocked on our door. I felt embarrassed, hurt,...

"Overall a decent stay. Most staff were wonderful but a few were rude and disappointing. Amenities were great but a few flaws like steam room working poorly and no hot tub at the pool. I really appreciated the welcome alcohol and dessert but a few things were missing from the room such as bath salt and cups to brew tea."

"Loved our stay!"