"This was my first time staying here and I was very impressed by the location, service, and amenities. I will definitely return and rate it 10/10"

"Unfortunately, our experience wasn’t the best. The front desk staff came across as unfriendly both over the phone and in person. When I called ahead to confirm our reservation, the interaction already felt short and unwelcoming, and that same attitude continued during our stay. The one bright spot was Luis, the doorman, who was genuinely kind, helpful, and welcoming from the moment we arrived. He honestly gave us the best customer service experience at the hotel. Overall, the hospitality from...

"Nice location clean hotel friendly staff"

"Good experience. Hotel is in a great location. Our room was quiet though that meant no real window (courtyard was blocked by scaffolding) It’s hard to maintain these older hotels so there is definitely some wear and tear - bathroom baseboards were pulling away from wall. Bathroom doors had some paint peeling but nothing that impacted the function of the room or made it feel unclean. Beds were comfortable. All in all we had a great stay and would choose this hotel again."

"Stayed mid-April. It’s a little more rundown than I thought it would be once we got there. It smelled like smoke on my entire floor, even though it was non-smoking. The key cards would never unlock the door until the 5-6th try, and that’s when they were actually working. The AC wasn’t working in the three rooms they tried us in unless we call down at night and had a handyman come up and turn a screw or something every night. Not my favorite hotel to stay at in NYC regardless of price. The...

"Clean room needs updating had no washcloths "

"Adrian looked after us at checkin and he was excellent. Ask for room away from stairwell door which bangs loudly. Otherwise, an excellent stay at a lovely reasonably-priced hotel in Manhattan. Great location too."

"Se solicitó desayuno y no se dio la prestación"

"clean and spacious"

"Average hotel In midtown. Nothing special "

"Great easy access to Times Square from this hotel. Short walk to the subway station which was also convenient. The lobby was quite nice, staff was friendly. We found the room a bit dated and needing some cosmetic repairs but worked fine. Would stay again if I wanted to be close to Times Square."

"Absolutely amazing stay from beginning to end. The property was beautiful, clean, and very well maintained. The staff was incredibly friendly, welcoming, and attentive throughout our stay. The room was spotless, comfortable, and had everything we needed. Breakfast and the bar area were both great, and the overall atmosphere made the experience feel relaxing and luxurious. The location was convenient and perfect for exploring the city. I would definitely stay here again and highly recommend this...