"Clean and spacious room. Long wait for check in."

"The staff was great and massive lobby (sometime can by rare in NYC) however the bathroom left a lot to be desired - it felt/looked like a bathroom that is in a run-down hospital. I was quite frustrated specially due to the cost for 3 nights"

"Such a great time! Our room was larger than expected and staff where beyond accommodating"

"I was very disappointed with my check-in experience at this hotel. After driving to New York from Boston, we arrived expecting to check in normally for the two rooms I had reserved through Expedia. I had specifically chosen the option to pay at the hotel upon arrival. However, when we got there, we were told that the reservation had been cancelled because the hotel could not charge my card. This made no sense to me, since the booking was supposed to be paid at the property. Even worse, both...