"1. Checkin/check out was simply efficient and quick! The receptionists are very helpful 2. They had the bellboy delivery your suitcases within 20 mins or less depending how busy it is to your room! 3. The resort itself was beautiful and spacious with good views throughout. 4. Great resort to bring your young kids as young as newborns. My children 2&3 had a blast!! 5. Staff is very helpful polite and helpful to anything you need. Housekeeping were great. 6. 5-6 min walk to CANCUN sign straight...

"allgood"

"This property has open air buffets that can be too hot in 90 degree weather. The beach had so much sargassm no one could get in the ocean. This is my main reason for going is to swim in crystle clear warm ocean. Maybe we should have gotten a notice of this so we could go to another resort."

"We loved our trip - we will hopefully return again!"

"Nice and clean property. Staff is very friendly and helpful. "

"excelente hotel, desayunos y cena excelente, variedad y riquisima felicitaciones a fany maestra de aqua ,al chef a eduardo, a maria y a armandino excelente servicio .. una felicitacion a todo el staff. FELICIDADES.. si bien el sargazo hizo de la playa a veces inaccesible.. hubo actividades en alberca que se nos difumino el evento de sargazo "

"From checking in all the way through checking out, literally EVERYTHING was amazing!! "

"Nunca me dieron mi botella de vino de cortesia por ser socio Silver, en los baños no limpiaban la tina diario, y como sugerencia se viaja con bebes y las pulseras del hotel los lastiman cuando lo cargaba."