10/10, Excel·lent
Randal
15 de des. de 2025
Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions
We had an amazing stay at Ava Resort with a group of 8, and overall it was a fantastic experience. The kids club was the biggest highlight — hands down the best we’ve ever experienced. Earlier this year we went on a Disney Cruise, and even our kids said they liked Ava’s kids club better. The staff there were exceptional and truly made it special for our family.
The food across the resort was outstanding at most of the restaurants. While the buffet was a bit mediocre, there were plenty of food options overall, so we were never short on choices. The baked goods were some of the best we’ve had at an all-inclusive — absolutely delicious. I only wish they had a churro station instead of crepes or waffles.
Service was hit or miss depending on where you were. Some wait staff genuinely made the trip memorable, while others left us wondering why we were even there. A special shout-out to Angel at the Bayside restaurant — he was exceptional and truly stood out. Unfortunately, we had very poor service at Black Iron, which was disappointing.
The entertainment was amazing, and the water sports were a huge hit with our entire family. There was always something fun to do.
One area that needs improvement is room service, which did not meet expectations and could definitely be better.
Despite a few inconsistencies, Ava Resort delivered an incredible family vacation, especially for those traveling with kids. We would absolutely consider returning.
Randal
Estada de 7 nits (des. 2025)
