"Everyone was so helpful and made us feel so special! The location was walkable to so many restaurants, shopping and sights like Trafalgar Square, Westminster Abbey, Big Ben and more!"

"The staff were courteous and helpful at all times. They were so thoughtful and generous because they left a special birthday treat for my daughter. The room was spotless.It is such an elegant hotel, and we look forward to coming back in the future. "

"Just okay. Wouldn’t call it 5 star. There are much better hotels. "

"Great location. Loved the breakfast."

"Excellent "

"Bad management dirty old hotel with housekeeping endless noise. Management advise to book hotel directly to avoid noisy rooms. !!! Not 5 star hotel. More like 2.5 star …. Definitely few starts broken. 😡 "

"Nice hotel great location clean rooms spacious bathroom "

"The Hotel room was fabulous we even got a upgrade upon arrival,which we was very pleased about.The staff were so attentive and so friendly from start to finish.We had food in the rooftop restaurant which was fabulous and the views were another great touch.The hotel facilities were great and the gym was really ideal to have at the hotel.The DND bar downstairs had amazing cocktails and a lovely ambiance at night.The location of the hotel was perfect and it is in walking distance to tower bridge.We...

"From entering the hotel to leaving, everything was perfect. All the staff members were very helpful and polite, the room was clean and equipped with everything we needed. Overall it was a lovely stay and the location was close to many shops, with the tube station just over the road. "

"Great service. Room on the small side but everything you need. "

"We had a deluxe room overlooking the street. The room was spacious, clean and the bed was very comfortable. The bathroom functioned well but ideally would have been a little larger. My partner made use of the spa which she enjoyed and one evening we ate in the restaurant. Overall a very pleasant stay in an excellent location."