"Location is excellent. Room is spacious and overall is clean. However the WiFi is very weak."

"The room was amazing, both spacious and well laid out. The pool area was fabulous. I cannot wait to go back."

"K"

"We had a wonderful stay! The hotel was spotless, the staff was incredibly helpful and welcoming, and the location was perfect—just steps from fantastic shopping. I would definitely stay here again."

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"On checking in our air conditioning didn’t work. We were told maintenance would come and fix it although they already knew there was a big problem with the external units. They tried to suggest we could use fans, it was 27 degrees outside and who knows what it was in the room. We went to reception and again was told maintenance would look at it. It was our 30th wedding anniversary and we were left waiting in reception for 40 minutes. I then went to the desk again and said I wanted another room...

"The location was great! It was clean, I wish they had a microwave in their facility. Overall it was good for a few days stay. The staff were nice. I'd stay here for a few days if I came back because of their location."

"Hotel and concierge staff excellent. Always excellent help. Shout out to Cesar & Bob. Hotel room excellent. Very comfortable bed. Hotel maintenance fixed a room door that would not close, a rain shower spray that sprayed all over the bathroom floor, and a bathroom mirror light fixture that wouldn’t turn on. Park Corner Brasserie: Dr. Jeckel and Mr. Hyde: breakfast buffet excellent, breakfast service staff excellent. After breakfast Mr. Hyde appears: mediocre-to-bad food at lunch and dinner. I...

"Really great experience from start to finish for a one night stay at this hotel. Cool design Well equipped rooms Quiet Great reception staff Very good location Would definitely come back again Expensive but worth the treat"

"My stay at the Mayfair was pleasurable."