"Our stay was wonderful! The room was spotless, comfortable, and had everything we needed. The staff was incredibly friendly and welcoming throughout our visit. The location was perfect—just a short walk from the train station, making it easy to get around. Having a washer, dryer, dishwasher, and all the other amenities made our stay even more convenient. I would definitely recommend this hotel and would happily stay here again!"

"The room was amazing, both spacious and well laid out. The pool area was fabulous. I cannot wait to go back."

"The room was always clean. The personnel were very helpful. The bathroom had a strange configuration with the toilet down the hall from the sink and shower. And there were no towel racks and not much storage space for our clothes. That is the only reason for 4 stars rather than 5. Otherwise it was a very nice room with air conditioning during a horrible heat wave. It was nice to have restaurants on the property. And it was near the tube and train station."

"Clean room, good service, beautiful hotel and a nice location!"

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"The ac in the hotel did not work. The temperature inside the room was over 30 degrees. The hotel staff did not provide fans or move rooms. We were left to stay in our room with the high temperature."

"What a warm modern hotel with an unlimited mini bar for sparkling and still bottled water along with a frother for your coffee! Very clean and no plastics as they are an eco friendly hotel and have won awards for such. Breakfast was also excellent and also they accommodate food allergies."

"Hotel and concierge staff excellent. Always excellent help. Shout out to Cesar & Bob. Hotel room excellent. Very comfortable bed. Hotel maintenance fixed a room door that would not close, a rain shower spray that sprayed all over the bathroom floor, and a bathroom mirror light fixture that wouldn’t turn on. Park Corner Brasserie: Dr. Jeckel and Mr. Hyde: breakfast buffet excellent, breakfast service staff excellent. After breakfast Mr. Hyde appears: mediocre-to-bad food at lunch and dinner. I...

"Very nice hotel, food very good but service at restaurants terrible. Impossible to get a coffee in less than 15 minutes and drinks at bar slow as well. Darren at the front desk was the exception- he was great."

"My stay at the Mayfair was pleasurable."