"Location, staff, and overall property were excellent"

"Good location and comfortable room. Large hotel which made the experience impersonal. Our room did not have an opening window, only a window that looked out into the corridor of the hotel which made one feel claustrophobic. Also the lighting in the bedroom and bathroom is quite moody and dark."

"Mixed stay. Check in was a mess - arrived just after check in time to be told room wasn’t ready but would only be 10mins. Half an hour later still waiting so we asked again and told just a few more minutes or maybe 10-15?! We asked which it was and they couldn’t tell us so we decided not to waste any more of our stay and leave our bags instead! Finally got our room only to be given a double not twin even though they’d literally just confirmed a twin room when given the keys?! Room was ok, super...

"Didn't have much interaction with the hotel apart from sleeping. But an excellent well maintained hotel. Was busy at the time we stayed which is always a good sign as to how well it is liked. Had a few drinks in the bar apart from that & using concierge for storing bags on last day. Excellent location, 5 - 10 minutes walk to nearest tube station. Two minutes to Tower Bridge & Tower of London. Costa Coffee & Tesco Express next door. A few pubs/restaurants within 5 minutes walk."

"The location of the Hotel is excellent and staff are very helpful and friendly and the hotel was recently renovated"

"Overall, we had a wonderful stay and would highly recommend this hotel. The location is excellent, making it easy to explore the surrounding area. The rooms were very clean, comfortable, and well maintained. The Room Service, front desk staff were friendly, professional, and always willing to help. We also really enjoyed the restaurant and bar, both of which offered great food, drinks, and service. The breakfast had a good variety of choices and was a great way to start the day."

"Plutôt bien situé"

"Loved our stay! The staff were incredibly helpful and friendly (shout out to Siobhan at the front desk!). We opted for the included breakfast which was delicious (eggs, bacon, sausage, croissants, fruit, beans, coffee, tea, juice). The beds were very comfortable and the room was spacious and clean. We did travel during the heatwave and the lack of air conditioning in the room was tough to sleep in but the provided fan and requested fridge in the room helped us cool down. The location is...