"Ok"

"Great central location right next to tube station and across from Hyde Park. Also next to great shopping options on Oxford Street. Very clean bedroom with good amenities and layout. Staff were friendly and efficient. Air conditioning was a godsend during heatwave (34 degrees outside!). The executive lounge was very useful for snacks and drinks in the late afternoon when we were resting in the hotel and before heading out for the evening. Good selection of food and drinks at the lounge, including...

"Friendly and helpful front desk and house staff"

"I had a wonderful stay and would like to extend my sincere appreciation to Ms. Vibha for her exceptional hospitality. From the moment I arrived, she was warm, friendly, and genuinely attentive to my needs. Her dedication to providing outstanding guest service was evident throughout my stay. To my delight, Ms. Vibha generously upgraded my room to a beautiful suite with a kitchen, which significantly enhanced my comfort and overall experience. Her thoughtful gesture, combined with her...

"The breakfasts were excellent. The family room in the basement (room 30) was very noisy starting at 6:30 am each day. All we could hear were suitcases being rolled across the tile floors over our head. I mentioned this to the counter staff and all they said was sorry! We have stayed here twice before in the family room basement suites and they were very quiet. Stay away from this room at all costs."

"Het hotel is zeer gunstig gelegen, dichtbij het centrum. Personeel is zeer behulpzaam en vriendelijk. Enige nadeel dat ik kan noemen is dat de kamers niet erg hoog zijn en dat kan een probleem opleveren voor personen langer dan 2 meter."

"Great location. Helpful staff. Bathroom isn’t good for older people."

"Really i love it thank you for suure next stay will be novotel west Fatima Ezzahra"

"Adití and Edisoro were helpful in changing my room to better one."

"Room was spacious and well maintained. Bed was very comfortable and it was nice to have both a bath and shower in the room. Staff were very helpful and pleasant. The hotel had good facilities including a gym and a restaurant/ bar. Very good location, only a few minutes from the tube and very near Tower Bridge, however was not too loud or busy. Overall, would definitely recommend this hotel!"

"It was great to have a kitchen. We enjoyed the location!"

"Es war wirklich sehr gut ."