"Great hotel location, close to shops, restaurants, coffee shops and entertainment. The rooms were were very comfortable and spacious, the bed and pillows were perfect, we had a long travel day prior to arriving at the hotel, and arrived earlier than the checkin time but the staff were so accomodating and gave us a room upon arrival. The hotel restaurant was lively we had the buffet breakfast which had a large variety of foods to choose from, including hot breakfast, cereals, pastries, fruit...

"Great location to the airport, big room , clean and a pool, spa you can’t go wrong. Could do with a standalone bar rather than the restaurant but the staff were accommodating to allow me to watch the football."

"Stayed in April 2026. Dated 60's hotel Clean and tidy but 60's size small rooms and old fixtures. No room air conditioning so you need to keep the windows open to keep the temperature down. We had a Garden view room and it is fairly noisy with music, outdoor conversations, and a constant sound of running water 24/7 from the two fountains below. Rooms x33 and x01 are next to the elevators. They are noisy with alot of clanking until after midnight. No bathroom fan so again open...

"I was given an upgrade to a suite. It was lovely. Great views over the river."

"The hotel itself seemed decent; however, the room was rather dated, and the beds were extremely hard and uncomfortable. The pillows were also far too rigid, resulting in one of the worst nights of sleep I’ve ever had. The breakfast buffet offered a good variety of food, and the staff were friendly. I chose the hotel due to its proximity to a business meeting, but I would not stay there again."

"Convenient location to Heathrow for layover stay"

"Upon entering the hotel there was no one to greet me. Its a self checkin which i didn't like. A staff member was around and he did help with the process as I was struggling. Checkout is the same concept. The hotel always smelled good. The gym was adequate but the weight machine was missing some keys which limited the ability to function. It was always empty. Breakfast at the hotel was a bit limited but it filled its purpose. I didn't see many outside options for breakfast. The is a supermarket...

"This hotel is so clean and welcoming ! The rooms are lovely and when I forgot my toothbrush they were more than happy to help out and provide one. Would definitely return again!"

"clean room; airport shuttle only run every hour, not good"

"Clean room and comfy bed"

"All good"

"Front desk had initial problems but resolved"