"Staff were lovely, hotel was clean but in need of renovations and soundproofing. Room was super comfy but the noise from the elevator and corridors was very intrusive. Cafe bar expensive, £5.50 for a very weak small coffee even in London that’s a lot. Location was excellent though. In between two main tubes and downhill walk through Kensington Gardens to all the museums"

"Perfect location with several restaurants and shops nearby, Close to two tube stations and walking distance to areas like Covent Garden and Soho."

"The bed wasn't very good, you could feel the hump. Some of the staff wasn't friendly and doesn't smile. "

"Great location close to V&A museum."

"Short walks from most of the places to see."

"Fabulous location, great staff, love the lounge with free decent coffee, and very well priced."

"Clean and great location "

"Had a wonderful stay. Staff was friendly, hotel was clean and the location was amazing. Lots of shops and the tube station gets you everywhere. "

"The gym needs a pull-up bar."

"Vi ankom til hotellet og fik værelsesnummer og info om morgenmad. Det var det. Vi fik ikke af vide noget om hotellets restauranter, bowling osv. det ville vi have benyttet hvis vi vidste dette. På trods af at jeg havde skrevet “ønsker så højt som muligt og bedst mulig udsigt” flere uger i forvejen fik vi først værelse på 4.sal hvor man knap kunne se Themsen. Vi gik ned og fik byttet til et værelse på 10. etage men med udsigt udover byen. Det var bedre men jo ikke det vi havde bestilt værelset...

"Great receptionist…The room was clean and bed looking good but the AC wasn’t working so they gave me a heater for my room while they had a repairer got it checked "

"The room was perfect and clean. It was centrally located to our planned activities. Staff was super accommodating. "