"A mejorar: Poca variedad en el desayuno, cada día era lo mismo. Bueno: Habitaciones limpias y reformadas. Atencion por el personal buena. Posibilidad de dejar el equipaje en el hotel el día de llegada y de salida. "

"Really well located hotel for terminal 3. Just a 10min bus ride from Heathrow Central bus station. Room was perfect, nice and quiet. Great amenities and breakfast was ok. Staff are all really friendly."

"Value for money lovely breakfast very nice room Staff very helpful and friendly"

"Exceptional Staff"

"When booking there should be a note that all Family Suites are accessible. I make it a point to not take up these rooms & I don’t like showering on the same floor that shares the toilet. I’m also don’t like using shower curtains in Hotels."

"My partner and I stayed for 1 night after a gig and before meeting friends the next day. While the price for London is reasonable and in the heatwave we appreciated the air con in the room, we found other areas not so great. The room is very compact, and while it was manageable for one night where we were only really there to sleep, if we were staying for any longer it may have felt more claustrophobic. The hardware in the room was in need of some attention- the base of the bed had bumps and...

"Clean room and nice and close to the airport terminals"

"Great location"

"Rooms were very clean and comfortable. Beds were comfortable after a long day spent sightseeing. The A/C was most definitely a plus as they were having warmer temperatures than normal while we were there."

"Shuffled through 4 different rooms since the A/C was out in each of their rooms. The staff could not help and downgraded our rooms. After switching, they kept putting other guests in our previous rooms. We talked with other guests that had the same experience. Not one apology, just promises that the next room will have A/C. They did not until room number 4. Room 4 had tiles coming up in the bathroom, grout work falling apart, smaller accommodations, changed amenities (no A/C control, no coffee...

"This Best Western was a surprising delight providing an excellent location to bus routes, dining and shopping. The rooms were very comfortable, clean and air conditioned. If you are looking for a well priced hotel in a great location, check out this hotel; The reception staff went above and beyond for us; helping up with bus routes, shopping locations and travel plans. I highly recommend!"

"Great!"