"Hard to get to from Central Bus Station for Seniors with luggage"

"Excellent hotel"

"The staff were helpful and welcoming. The room was immaculate and the breakfast was pretty good, as free breakfasts go. Our only disappointment was the pillows. They were small and flat. Otherwise, we'd stay again."

"A mejorar: Poca variedad en el desayuno, cada día era lo mismo. Bueno: Habitaciones limpias y reformadas. Atencion por el personal buena. Posibilidad de dejar el equipaje en el hotel el día de llegada y de salida. "

"Honestly, the best thing about this place is riding the Terminal 5 Heathrow Pods. Everything's very impersonal, staff are nice enough, but I felt like I had to work hard for them to notice I was even there. Everything's "Self Service". The hotel is . . . OK. Tried to eat at the restaurant, after I'd sat there & been basically ignored by the staff for 20 minutes, I got up and went to the convenience store in the lobby. (also a "self service" checkout) More about the driverless Pods: they're...

"Great location and staff. Breakfast was excellent. The show was fun. No mini fridge. ;( lighting in bathrooms for make up doesn’t exist. The staff after my third stay are on first name bases are just great. With advise for travel. Restaurants and things to do. "

"Il aurait être bien de prévenir sur le site internet sue l’hôtel est plein travaux avec des échafaudages tout autour de l’hôtel du bruit des 8h du matin des travailleurs…"

"It's a beautiful hotel in a very pretty setting. Staff were very friendly and accommodating. We especially enjoyed the outdoor dining area with a lovely park as our view."