"Never even got to stay here after booking months and months ago for marathon weekend. The property originally confirmed the booking then went silent. We never got sent any check in details and they didn’t reply to our message on the app the day before check in asking for these. After worrying we’d turn up with nowhere to stay we contacted Hotels.com who contacted the property who then confirmed ‘they couldn’t find our booking’ and were now fully booked. Which is very convenient considering we’d...

"Place was okay! We were a family of 5, this was supposed to be a 2 bedroom, with queen beds and sofa bed. We got 2 full beds, and a sofa, not a sofa bed. Only one bathroom and NO AC! Not that AC wasn’t working, there isn’t any window AC or central AC. Instead there are fans, one per room. For the amount of money, I think there are better places available. Parking is also a pain because you have to walk around the block and then underground, costing over $140 for 10 days we stayed. However I must...

"Clean, good location and good size/layout. Couple of places nearby to pick up essentials and lots of options for eating out. Main issue we found was a lack of much kitchenware to actually cook a meal - late arrival on first night meant we brought food with us but struggled to find baking trays etc. Would book again though"

"Great apartment, check in was quite awkward as key collection was not at the property but at a vape shop 5 min away? Also the cleaning fees are not the same as advertised and need to be paid online via their own private portal, very expensive deposit too for £100 a day. Other than that was a lovely property with a good location near to the DLR and a tesco"

"This property canceld my reservation mid flight to England."

"Sehr gute Kommunikation mit kontaktlosem Check- in. Schöne große Wohnung in Wohnanlage am Wasser, wir haben uns wohlgefühlt. Alles sehr unkompliziert, Betten sehr angenehm, Küche - bis auf Gabeln und Gläsern;) - sehr gut bestückt ( Mikrowelle, Kühlschrank, Spülmaschine, Geschirr etc , Wasserkocher, Kaffeemaschine). 2 Bäder, eins etwas in die Jahre gekommen, aber absolut in Ordnung für den Preis. Essensmöglichkeiten, Supermarkt um die Ecke."

"Great location, great property, next time some toilet roll would make it 5 stars!"

"A one week stay for business. This wonderful property was very clean and quiet for rest. Terrific views of the River Thames with an excellent patio for the cool nighttime breezes in May. The owners were quickly responsive to any questions and followed up after check-in and at check-out. The location was about a 5min walk to the Jubilee Line, with the Elizibeth Line 5min further."