"Excelente hotel, pase una vacación increíble. Seguro regreso "

"We had such a lovely stay at the Viceroy and will definitely be back. Beautiful property. VERY quiet and private. If you’re looking for a private escape into luxury…. This is it! And the staff was really incredible. The only two things that weren’t clear in other reviews that would have been helpful for vacation planning: You are a good 15-20 minute cab ride from Playa Del Carmen and it’s a standard $400 pesos each way. There is no where else to eat nearby except the resort (which does have...

"Very kid friendly, and the staff was very accommodating!"

"Very warm and professional staff. Recommend. "

"The hotel and staff are amazing. The beach had a bad seaweed problem as we went during the season for that. Not the hotels fault at all, though"

"A beautiful property and great staff. The massive selection of pools helps to spread out the people so you never feel like the resort is crowded. There's random activities throughout the day and the night events were a bit more of a spectacle, which helped to break things up. A great variety of restaurants, though the quality of the food was inconsistent (3/4s of our group ended up with stomach issues). Room service food was poor and took 45 min-1 hour. The resort hard shuts down all...

"C’est relaxant et impressionnant proportionnellement hotel. C’est la même vie en rose !!!"

"Beautiful property! Buffet was beautiful and very tasteful. Restaurants were just ok. "

"It was great!"

"The service was outstanding. The food was great. Our Room was clean and spacious. "

"excellent!!"

"It was amazing! The sales pitch is a little strong but they are all very helpful, friendly, and kind. We will be back! "