"todo super lindo .... todo todo"

"Wonderful staff. Room cleaned beautifully everyday. Quality food and drinks! The facility itself was so clean and relaxing. Such a beautiful atmosphere. Beyond accommodating for families. The waterpark seriously just adds so much fun for them. We have 3 boys so it was above and beyond for us!! Food was delicious and fresh. I honestly have nothing bad to say. Will definitely be going back. "

"The people here are what makes this place special"

"Where to even begin about this property. We started our stay for four days and then went to go to Cozumel to dive. Our original plan was to go to Tulum after but we loved the Fairmont experience so much that we decided to come back after three days in Cozumel. In total we were at the Fairmont for ten days and I could of stayed for another month. First and foremost, the property. It is UNREAL, it is perfect for any sort of getaway. It is STUNNING and perfectly kept. Every room is perfect, no...

"Super bueno y lindo "

"Todos fueron muy amables y siempre estaban pendientes de nosotros en todos los aspectos la comida excelente la bebida demasiado buena la limpieza excelente lo único que el hotel necesita mantenimiento en lo demás tienen 5 estrellas "

"Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive...

"Alles unglaublich toll!"

"Hotel, restaurant, room and pool are really clean. Every staff is really kind and polite. I would like to stay again if I visit Mexico next time."

"De los mejores hoteles que he ido, viajamos mucho nos gusta mucho four seasons, st Regis, pero nunca nos habíamos quedado en un auberge! Y etéreo superó nuestras expectativas. Sobre todo por la atención de todos. Queremos felicitar a Itzel nos hizo sentir en casa consintió mucho a mis hijos, súper detallistas. Pase mi cumple ahí y me sentí suero querida me felicitó cada persona del hotel. La clase de cocina con el chef Delfino una de las mejores experiencias que hemos tenido en familia. Fuimos a...

"Great service. Clean room. Very much appreciate Ivan and Fatima help during our stay. Will go back in the future!"

"So many options and an excellent variety of experiences. Flavors and well made and fresh!"