Troba hotels a Llacuna Nichupté, Cancún i rodalia a partir de 147 €

"Everything was as you would expect. The club… is it worth it? Just about, but we didn’t eat there for dinner - no atmosphere. Things to be improved: 1. Allowing people to leave their towels on a sun lounger who then disappear for 1/2 the day. 2. The parasailing company that operates next to the hotel on the beach - they drive their jet skis way too fast and way too close those in the water. "

"Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay. "

"The resort was good. Room was nice too. The food was really good. Restaurants like dragons, sea salt grill, market cafe was amazing. For the pools, you need to be up early to secure your spot. Else you won’t find it. The washrooms need near the pool stinks and soap was horrible which sticks to the hands. And the tables are not cleaned by the pool chairs. And dirty by next morning you come in. These little things add on which can make it better. But pools are well maintained. Overall really good....

"Entertainment was boring. Supposed to kid friendly resort but had entertainment one night saying adult only in main area."

" Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to."

"Was very noisy as it’s a large resort Not enough restaurant variety Food was boring Lots of premiums $$$ in food choices Getting drinks and food was a pain in the ass. You had to give your room key everytime you ordered and then sign the receipt. If all inclusive just let the customers go up and order and forget this stupid room key thingy and t was frustrating and time wasting Won’t go back Room was clean Staff was too slow at the bars Shuttle was good"

"Disappointing experience overall. Customer service is poor, especially for paying extra for the Enclave. Multiple room requests were never fulfilled, and housekeeping sucks. Food was okay. The property layout is confusing and difficult to navigate. The only stand out feature was the spa! "

"El hotel está muy bonito pero pagas un all inclusive esperando que esté todo incluido y terminan prácticamente orillándote a comprar un upgrade para obtener todos los beneficios. La comida del buffet no es buena pero la de los restaurantes a la carta es muy buena. Esperaba que siendo un hotel para adultos hubiera lugares dentro del hotel que sirvieran alcohol tarde y lo los tarde que te sirven es 12:30. Faltan meseros para que atiendan el área de la alberca y en la playa "

"The staff here is always so helpful, pleasant and polite. We love staying here. "

"Clean room, Staff were amazing and nice the whole stay I was there "

"Great for the price overall but the property needs some maintenance"

"The hotel was unacceptable and not a place for humans. The air conditioning was broken. There were no towels. No hot water. The bathroom was absolutely filthy. There were no lights in the room. None. Even the lamp didn’t work. The outside of the hotel was filled with black cats roaming and staring. I’ve honestly never seen anything more disgusting. "

"It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast."

"This hotel was a huge disappointment from the moment we checked in. The room was dirty and felt very old and poorly maintained. The bathroom was especially bad—the toilet and sink made loud, unpleasant noises every time they were used, and the shower was visibly dirty. My daughter’s room had a leak, and while maintenance did come to fix it, they left standing water behind as if it was our responsibility to clean it up. That was incredibly frustrating and unprofessional. On top of that, the...

"We went as a family of 5 with small children. The staff was great, they cleaned our room everyday! The place overall was well kept and very clean. The food was ok, nothing really special that stood out to us. It’s right off the beach but we were not able to get in as the red flags were up during our entire stay. The infinity pool was nice as they had a small landing for the kids to play in as well. They also had a kids pool with slides in the front of the hotel and a kids area for them to play....

"The rooms are super outdated and staff aren’t very friendly especially receptionists "

"Room is a little out dated but clean. Food wasn’t the best or drinks "

"beach view was okay and rooms were not that great"

"Rooms are amazing. Pool is amazing. Most of the staff is good too. Food for Vegetarians is average. Nothing wows you. Even the basic italian stuff is not done correctly, the pizza is a disappointment considering how easy it can be. They really need to work on the quality of their desserts too. Its plain mediocre. A fellow meat eater couple resonated with us as well. Spa is decent. Its a decent place if not paying high season rates "