4/10, Deficient
Bina
Viatge en parella, Viatge en família amb nens petits, Viatge en família
6 de gen. de 2026
Què li ha agradat: Neteja
Què no li ha agradat: Personal i servei
Just left Grand Oasis after staying there for a week.
To start with the positive - overall the hotel itself is nice enough but the rooms are basic & need an upgrade for sure. Walls are super thin, you hear everything from the rooms around you. The pools are good & the beach is great - sand is soft, water is super clean & clear, no stones, hardly any algae.
Now the not so good:
- Honestly, I’ve been doing all-inclusives for 20+ years with my family & have been to many resorts all across the Caribbean. I can confidently say this was BY FAR the worst All-inclusive experience I’ve ever had. Overall the staff and service were pretty terrible and not helpful at all. Food was mediocre. Always line ups everywhere, couldn’t even get into a few of the “no reso required” restaurants cause wait lists were too long. Many empty trays that would seemingly never get refilled. Not much variety. The “special” restaurants were a bit better but good luck getting a reso. Got there on a Sunday, by Mon morning everything was full (earliest reso we could get was Fri & Sat before we left). Il Forno was good, the steakhouse was ok.
Towels were an unnecessary pain in the ass. They want people to check-out towels from their specific area. Even if there were other huts close to where you wanted to be, they’d send you back to your area. Several times the staff were away (I waited around 15-mins the first time this happened then started just signing myself out with my own pen if they were not present)
Bina
Estada de 7 nits (des. 2025)
