"The staff were nice but the scent is incredibly overpowering. They spray way too much cologne/perfume in the lobby and rooms. If you are sensitive to scents, I do not recommend this location. Otherwise it was a great spot"

"Great location"

"Huge complex and very handy to the airport. Rooms were tidy. Didn’t have the breakfast as we were heading out early. The restaurants were expensive and food average. Overall, good for easy access to the airport."

"Room with queen size bed was very small, hardly any room to put suitcases much less walk around the room. hotel had no washcloths on property. We had to purchase washcloths from a local store to be able to take a shower. We asked for several days and was informed by staff that there was non on property. No washcloths is very unacceptable. There is no room service provided at this location. Very disappointed, we booked this hotel because we stayed at Riu in other locations and was very pleased....

"Great service"

"Very confortable and, clean place , appealing design and good size of the room. Great staff. Wonderfully convenient location for London sightseeing, close to train, tube and great walks."

"Würde auf jeden Fall noch einmal kommen. Tolle Lage, Preislich top, sehr schöne Gegend, fleißiges Personal, tolles Zimmer und leckeres Frühstück"

"フロントに日本人の方がいらして、とても良くしていただきました。とにかく駅に近くレストランやスーパーもあり、大変便利でした。"