"Everything was good, but it is not OK to carry out renovation work with a demolition hammer on a floor full of tourists for more than a week"

"Enjoyed our stay, didn’t like reserved sunbeds by pool before 7.30am"

"Die Anlage ist atemberaubend, vorallem der View. Wir hatten leider kein Zimmer mit Meerblick, aber das nächste Mal werde ich eines buchen. Die Lage ist sehr gut. Das Personal äußert freundlich und hilfsbereit. Sehr zu empfehlen ist die Sunset-Bar. Das Frühstück ist sehr großzügig und sehr gut. Hier würde ich auch all inclusive nehmen. Wir kommen bestimmt wieder!"

"Excellent 6 night stay for Starmus festival! There are surprisingly few parking spaces for a hotel of this size, but we had no problem and staff would readily sort spaces for guests where mone were evident."

"The hotel was spotless Is it 4 star ? There was kettle in room had to ask for one and pay a deposit The room it self needs to be updated plaster on ceiling chipping off I think it was 4 star 20 years ago but it needs a total refurbishment for that status now Or maybe expect to much"

"Such a great place to stay the local restaurants are a must casa mia & Trigo also Bahia beach stunning. The facilities are great and would definitely book again lovely staff who booked taxis instantly. All within reach of los cristianos, playa las americas and Adeje 15 mins. It’s a taxi to them area but not far at all"

"Upon arrival we were pleased with what we saw and check in. Room had a nice big balcony in front of the pool and air con was a nice touch. After a few days we were concerned that nobody had cleaned our room or changed the bedding or towels. Ring the reception and they said the cleaner was due to come on Saturday. We were booked in mon - Mon so Saturday wasn't good. Asked for new towels and was refused and told to wash them in the laundrette. Cleaner came on Saturday and swapped the towels and...

"Excellent hotel"

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"The staff was attentive and friendly. The room was basic and the views depending on the location can be nice. The food was also very basic, but had some highlights on theme nights. Overall the place is really meant for families with small children. The all-inclusive part was not worth it in my opinion, the wine was terrible, the sodas were mostly flat, and the liquor selection was not great."

"Everything was good except that the food at lunch does not have much selection."

"Not a 5 star hotel and the room although it was very big and nice, was dirty, particularly the bathroom. The pools are old and quite small, if you want to go to the beach you need to walk 25mins. There isn’t good coffee around and nothing to do. I don’t recommend it at all."

"We’ve stayed at the Best Jacaranda Hotel twice before and had a good experience, but unfortunately, this visit wasn’t quite up to the same standard. Rooms: The rooms are spacious, the beds are comfortable, and housekeeping does a good job of cleaning daily. However, the rooms are looking rather dated. The biggest issue for us was the bathroom drainage smell. Whenever rooms nearby flushed their toilets, a horrible smell seemed to come through into our room, which was really unpleasant. The...

"UNA EXPERIENCIA VERGONZOSA. NO RECOMIENDO ESTE HOTEL. Reservé una estancia de 10 noches para una familiar de edad avanzada que viajaba sola por primera vez al extranjero. Lo que debía ser unas vacaciones tranquilas terminó convirtiéndose en una experiencia angustiosa y decepcionante. Al llegar, descubrimos que la reserva solo incluía desayuno, pese a haber contratado el paquete entendiendo que las comidas estaban incluidas. Tuvo que pagar aproximadamente 160 € adicionales. Lo peor llegó al...

"The location is breathtaking. The breakfast buffet and staff are very good. Once upon a time a very nice hotel. Today though worn down over years. Particularly bathroom sink pulling from wall. Particleboard sink, baseboard crumbling. Bath fixtures old, tarnished and loose. The exterior of my room/corridor was both dark and deteriorating. Although they were repairing the concrete staircase there was flaking paint everywhere. Including the terraces of the room. Again a very nice hotel in...

"This was our 2nd visit to the hotel with our 3 year old. Clean room on arrival and room was cleaned every day new clean towels when requested, we took a spare absorbent sheet to put on our toddlers bed that was washed without being asked which was so kind, all staff very friendly, bar staff always happy to help, pool very clean and plenty of sun loungers all day so no need to go to the pool early in the morning to try and reserve sun beds. Lovely selection of food catering for all needs and...