"We loved staying here! We stayed for 3 nights under privileged status with a swim up room. The installations were great, we loved the lazy river, the restaurants and the bowling alley! The staff at the restaurants and bars were great. Our only downside to the stay was actually the privilege staff and area. When we arrived, we didn't get a welcome beverage, we were supposed to get a tour of the resort the next morning from our butler, but that never happened and to be honest the...

"Unfortunately I do not have a lot of positive thoughts about this experience. First, you should know that you will not be able to even come close to the ocean because of the excessive amount of rotten seaweed on the beach. You will have to pay extra to be able to get to the beach. Staff are not responsive and we spent 4 days with toilet cover broken until it finally got fixed. We were calling about it every day. One day they cleaned the room, took dirty towels and didn’t bring the clean ones -...