"Staff were nice & helpful. The biggest issues we had are the a/c in the rooms are terrible. YOU WILL BE HOT. We called maintenance 3 times throughout our stay because our room would not cool down & very humid in the rooms. The buffet is small but wasn’t too bad."

"We weren't aware that the property was under renovations. Beach chairs were never cleaned Constantly had children in the adult only area. While I understand the inconveniences of renovation, the furniture in the registration area was so dirty I did not sit on it. This area is a guest's first impression and it was definitely unacceptable. We have been to various properties in the hotel zone and we will not be recommending this one."

"The property was clean and well maintained. I see a lot of mixed reviews on the food however the traditional Mexican dishes were very good on the buffet."

"The overall experience was great . I had an issue with transportation. I chose his location because of your booking of the room said transportation was included. I waited for the code so I can go ahead and take part of the transportation from the airport to the hotel, and then back from the hotel to the airport . Never received the code to book the shuttle, I called Expedia. They called the hotel when I was told that they do not offer a shuttle which that means it was false advertisement. Very...

"Muy buen personal amable y rápido pero nunca nos rellenaron el jabón del baño"

"Great hotel and location. Checked all the boxes on an all inclusive however it building could use a good paint job to keep current. Food was good. Service was great and the hotel rooms were super cold."

"Todo súper bonito y la comida muy rica 👍"

"My wife and I spent one week at this beautiful resort with the most talented, caring and friendly hotel staff especially the receptionist who upgraded our room to a beautiful suite with spectacular views of the swimming pool and Carribean Sea. The hotel is closer to all main activities and 10 minutes walking to one of the largest grocery stores and restaurants. The party zone was walking distance and the area was very safe and inviting. Unlike the other all incusive hotels, this hotel has...

"The rooms always felt humid. Buffet was always the same thing every day. Lobby’s felt super hot."

"Gustavo was very helpful and friendly. Everything was meet the standards except for the food need to forcus on steakhouse and seafood like Moon palace if you’re decided for all inclusive and also drinks options. The property is beautiful and well maintained but it doesn’t mean they’ll be happy with your all inclusive offer that not meet our expectations due to a lot of competition out there."

"Está bien el desayuno buffet y me llevaron hasta el aeropuerto sin costo para tomar un ado"

"VERY CLEAN AND SAFE PROPERTY. LOTS OF ACTIVITIES."