"Dear Expedia Customer Support, I am writing to formally request a full refund for my stay at Room Mate Carla Barcelona due to a series of unacceptable issues that have made our stay extremely disappointing. My daughter and I have been staying at the hotel for the past four days, and from the moment we arrived, we have experienced one problem after another. On our first day, we found ants in our room. Although we reported the issue immediately, it took the hotel more than 24 hours to move us to...

"Excellent location and great stay. Very modern and great feel. We will be back"