"Staff was amazing very close to everything "

"You can’t beat the location of this hotel, right in the middle of everything Madrid has to offer. The room was cozy and well-appointed, and the overall experience was excellent. There is some city noise from outside, but that’s completely expected given where it sits, and a small trade-off for such a central spot. A great choice for travelers who want to be close to the action."

" La atención y servicio del personal excelente! Instalaciones muy bonitas y cómodas, el spa es maravilloso y los tratamientos deliciosos. El desayuno muy rico y variado. Ubicación inmejorable. Me encantó! "

"Beautiful hotel "

"The most significant issue was the bed. It was extremely uncomfortable, and the bedding and linen felt very low quality for a hotel claiming five-star standards. The bathroom also had maintenance problems. The shower was leaking, and overall the room did not feel particularly comfortable. Room service was also problematic. The staff taking orders did not appear to speak English sufficiently to handle basic requests. When we ordered food, we had to repeatedly explain that I have a dairy...

"Staff was incredibly helpful,supportive and very nice. Clean room and centric "

"All amazing and the service superb "

"The hotel is about a 3-5 minute walk to the Prado museum and Ritero Park. This is a great location if you plan on visiting the other museums in Madrid. We were on the 3rd floor facing the traffic but the soundproof windows blocked out the noise. The breakfast was good albeit a little pricey at €25 pp. "

"The hotel felt like a Christmas fairy tale. Staff was wonderful, and the room large and clean. Breakfast was excellent. Location 10/10. Not in the middle of all the hustle and bustle, but close to several local trendy neighborhoods and local shops. Will absolutely stay here again. "

" Excelente location y atención. "

"Beautifully appointed hotel and the staff was outstanding."

"Gran servicio El mejor trato "