"Excellent hotel on every level. Great location, clean and large room with every amenity….beds very extremely comfortable. Staff were friendly and very courteous. Situated very close to the Opera House and many of Madrids main attractions. Highly recommended……."

"Muy buena ubicación, excelente para, justo como en el anuncio"

"Increible que yo pertenezco a socio bonvoy y marriott vacation club, que me haya tocado un hotel tan malo, me impresiono mucho la atencion tan desagradable del personal y el cuidado de las habitaciones, el aire acondicionado no servia, aparte sonaba horrible, llame a recepción y sencillamente me dijeron que no me podiam atender. Aparte el hotel gigante con servicio de desayuno para 400 personas ni entre aparte el suttle un autobus, uno tiene que viajar a todas las terminales para llegar a...

"Clean quiet room and friendly and helpful staff."

"Nice room and comfortable bed. Great staff and FREE shuttle to the airport 👍"

"Very nice hotel. The location is not exactly center but it’s perfect for getting most anywhere with a short metro ride. And in Madrid there really is no perfect location."

"Unfortunately, our experience was disappointing. The food was not good, and the Caesar salad was inedible. The TV in our room did not work, and despite the front desk staff’s efforts, they were unable to fix it. I do want to mention that the front desk employees were very friendly, welcoming, and genuinely helpful throughout our stay. Our room overlooked the lobby, and the noise level was excessive. Between the loud music from the rooftop and guests shouting in the lobby late into the night,...

"Great"

"This hotel is a great 'home base' to explore Madrid. It is right beside several grocery stores and across the street from a subway station. Taxis are plentiful and available 24/7. The front staff are multilingual, friendly, and helpful. The room is larger than many in comparable places in western Europe, and (most importantly) the AC worked very well. I would definitely stay again if I have the chance to visit Madrid. Highly recommended!"

"Personal muy amable, ubicación cómoda y parking incluido que eso es muy cómodo, pero las instalaciones un poco descuidadas, en mi caso mi habitación era muy pequeña"

"Clean room as expected"