2/10 Horrible
hollis bay h.
23 de jun de 2025
Aspectos negativos: Limpieza
Bad Communication with Host and False Advertising
Very disorganized host. Our itinerary said we had an 11am check out. Then the day of check in he told us check out would be at 10am. This is false advertising. I was deciding btw two VRBOs and had the host been honest on the advertisement, I would have stayed elsewhere. When I told him I would like to stick to the timeline I paid for and we had originally agreed upon, he never admitted fault or apologized. When I pushed further that my group should not be punished for a mistake he made, he told me "he would talk to his team and get back to me," then he ghosted me. He did not attempt to resolve his problem whatsoever. My group didnt know what to do since we had not heard back from him & begrudgingly, we were preparing to leave at 10. At 10:10am when we were on our way out, I got a call from him asking why we were still there. I told him we were leaving but I was disappointed in the experience. After we were already 15 mins down the road, he texted and said, "we could stay until 11" Not sure why he waited until we already left to resolve the problem. Also, there are no pigs on the property even tho they are advertised. I also asked him about the pigs in advance but got no reply. Even if he fixes these advertisement errors, I dont think he has strong communication or conflict resolution skills to be a good host. For a smooth trip I would suggest staying elsewhere. Also, the hot tub water was green, so we chose not to use it.
hollis bay h.
Se alojó 1 noche en junio de 2025