6/10 Normal
William
Viaje en familia
25 de abr de 2024
Aspectos positivos: Limpieza y personal
Aspectos negativos: Servicios
We choose this property based on the reviews, location and price. When we arrived everything went smooth except there was no indication that our room was on the upper floor and there was no access to a lift or anything to get a disabled person up the stairs.
When we got in our room it was a bit chilly and because it was late we didn't call the host because we could deal for one night. In the morning the maintenance guy came right up. We went out and when we came back our room was so hot we had to open the window.
The last thing was the Internet, we could not get a signal in our room. We talked to the host again. And her response was because the house is so old it is hard for the signal to get through the walls. Normally I would accept that but, they had 3 Internet names. The one that stated Woodland Guesthouse was not for guests and had the best signal which I could get in my with no problem. The ones for the guests was 2 others ones which were for guests, could only get a signal if you went out in the hall and part way down the stairs. So for a couple hours I sat on the stairs so I could use my tablet and get online. My point with all of this, is about Router placement. If they placed one router or extender on the upper floors all guests would get Internet.
Other than, our stay was good, bed comfy and the guest house building was fantastic.
William
Se alojó 2 noches en abril de 2024
