4/10 Mediocre
Larry Z.
16 de may de 2024
Aspectos negativos: Limpieza
Not as expected
Nice cottage and location. I saw reviews prior to my visit stating cottage was not well cleaned. I thought some people are hard to please. However when we walked in we saw this was true. Other things were less that acceptable. The fridge leaked. The gas stove badly needed service as it would flare up. We saw the microwave handle had been melted from the gas flame surging and we chose not to use the stove. The owner did send us an electric frying pan to cook on. The BBQ needed repair. There were no dish cloths and no extra Bedding I was able to do lots of laundry as the washer and dryer were excellent. The most confusing item was the damage deposit of $xxx We were led to believe that was part of the complete payment. Several times we asked the owner about how this would be returned to us. Each time we were told we would get this back as stated in the rental agreement were sent after booking we left the property on March 14 and the owner assured us there were no damages and we would get the damage deposit back. This was very confusing as after several emails texts and phone calls to Vrbo and the owner we did not get this back. We realize we paid an extra $xxx to rent this property and we had been misled about the damage deposit. Other than these confusing and rather inconvenient items we did enjoy our stay
Larry Z.
Se alojó 43 noches en febrero de 2024