6/10, Acceptable
Eugene L.
20 de jul. de 2025
The check-in process was nearly a disaster. The host forgot to send the check-in info so I had to reach out to Vrbo customer service directly on the day of my check-in. Vrbo was able to send me an old check-in info email that had the keypad code. Later that day, the host did finally reach out and send me their updated keypad code (and phone number in case there were issues). However, when I actually went to the property, the new code they sent did not work. Thankfully, the old email from Vrbo had the correct code so we were able to enter the house but the whole process was unnecessarily anxiety inducing. The house itself is decent and matched the description though it's clearly a "rental property."
Eugene L.
Estada d’1 nit (jul. 2025)