6/10 Normal
Vasilia M.
16 de jun de 2022
Aspectos negativos: Limpieza
Better Communication needed
We thought this house was wonderful and honestly it is at the top of our list for wanting to stay again. But unfortunately we didn’t get to enjoy the outside deck or shower area at all due to the septic leaking waste all week into the pavement in the back. When we arrived we immediately contacted management and let them know about the toxins leaking and unfortunately they ALREADY knew about the problem and without notification allowed us to check in. The problem was not fixed the entire time we were there so the smell was awful the whole time. It really is a shame as we invested more in an ocean side home only to not get to enjoy a third of the house. When we used the outside shower, the water was mixing with the waste water and it was so unnerving. We are sorely disappointed with Ward reality not offering anything to fix the issue or compensate us back, even partially with the known waste leaking issue prior to check in.
Vasilia M.
Se alojó 7 noches en junio de 2022