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"Best hotel I've ever stayed in! I've stayed in a lot of very good hotels, and the Pan Pacific London is the best of them. The staff are outstanding — warm, attentive and never intrusive — and nothing was too much trouble. The rooms are immaculate, and the wellness floor is superb: the indoor infinity pool overlooking London is an extraordinary place to start or end the day. One honest note: the valet had a minor accident with our car. Accidents happen even in the best run hotels — what matters...

"We enjoyed our stay. The property was beautiful and the staff was very helpful"

"We checked in a room that the bathtub was damaged. After our complaint, the staff addressed the issue immediately and offered us an upgraded room. Obviously, the location of the hotel is unbearable, next door to the Buckingham palace!"

"It’s true … the is hotel is the #1 rated independent in Europe. We loved it … nice spacious rooms, fantastic bathrooms. Great staff … they know they are #1 and are focused on keeping it that way. The gym was great (please fix the eliptical). The Thai restaurant is the best in London, elegance and authenticity. Special thanks to Constantine, the concierge, very consciences and reliable … much appreciated. Lastly, the location is perfect … walking distance to everywhere. This will be our hotel of...

"Beautiful hotel with lovely rooms and great service. In a good location for exploring the city."

"We stayed at The Ned for my daughter's wedding and although the reception was elsewhere, the staff could not have been more helpful. All of us who stayed there had a fabulous time!"