"I've stayed in hotels all over the world, this might be the prettiest. It's like a 1960's time warp. Perfect everything and beautiful decor. Pretty view over London, and the location is perfect for the Eurostar and Kings Cross. The standard burger with blue cheese was a highlight."

"We are regular guests at the Royal Lancaster London and have always loved this wonderful hotel, but during our most recent stay, the team truly went above and beyond! We experienced an unexpected emergency, and the management reached out with extraordinary kindness, care, and professionalism. We are incredibly grateful! The hotel is beautiful, the restaurants are excellent and the staff are always warm, attentive, and welcoming. A truly exceptional hotel where genuine hospitality makes all...

"This was one of the nicest hotels we have ever stayed in. Customer service was top notch. The location of the property couldn’t be beat."

"A very enjoyable stay at The Biltmore London. The room was spacious, well-appointed and thoughtfully equipped, with good amenities that made for a comfortable stay. The location was excellent, an ideal base in the heart of Mayfair. Overall, a lovely experience and a hotel I would happily recommend."

"This is not a 5 Star hotel. Cleanliness not perfect. I was first placed in a room that smelled of cigarette smoke. I was moved after I called the front desk. Room was super noisy from 7 am till late night. Faces a street where restaurants, pubs and early morning delivery trucks are constant. The crazy thing about this hotel is that I was “told” at checkout that there would be a charge of 80 GBP on my VISA. When I questioned it, I was told it represents 5% of my bill “for the staff”. After I...