"A Wonderful Stay at The Royal Garden Hotel, London The Royal Garden Hotel right next to Kensington Gardens and Kensington Palace, and within easy reach of Hyde Park. The hotel is very conveniently located, just a five-minute walk from High Street Kensington Station. It is also not far from central London, and the No. 9 bus stop right outside the hotel, providing a direct and convenient connection to the city centre. Our room was clean, beautifully presented and very comfortable. The bed linen...

"Upon arrivial our bedroom was not set up for an extra bed for my 6yo, even though we had booked for 3 people. I had made exactly the same booking 1 year earlier where a bed was provided and ready for us. It was already late and they organised for a bed to be sent to the room, but this did not arrive so I had to go back to reception after 20 minutes to ask again, which did arrive the second time. Location wise the hotel cant be beat for terminal 5 - but sadly on this occasion that is all it...

"Overall my stay was nice, however i was a bit disappointed with the breakfast and there was no bread toaster available only upon asking to warm up the bread. Also i had gone to the spa to make an appointment and nobody was there to help so the person that was there told me to leave my number and they would assist further after, however no one reached out again…other than this my stay was good!"

"100 Queens Gate is a refurbished set of townhouses, with fully reconfigured interior. The best part of the hotel is the service and the decor. The not-so-great part is the room itself had some weaknesses that needed to be remedied. 1) The wardrobe closet door squeaked hideously. Was fixed after complaint. 2) The HVAC was hard to understand and erratic. Sometimes the room was too hot, sometimes too cold, and incomprehensibly cooling when it should heat and vice versa. The hotel needs to do an...