"Property was a little dated in some areas and there was deferred maintenance in the bathroom shower area… but bed was very comfortable. Sheets and duvet great and room was very spacious."

"Room was very clean great amenities staff was very helpful and friendly. Breakfast was great. Bar was also great! Definitely will recommend to anyone traveling to that area of London."

"Excellent customer service"

"Great staff, room could have been cleaner, tea and coffee in the room was completely inadequate, and the TV reception was awful. Channels unavailable or losing pictures."

"To be honest, I was disappointed in this hotel. We booked a king bed, but it was really two twin beds pushed together and I could feel the crease where the two beds met. For a high end hotel that reflects the high price, I expected a real king mattress. We could hear road noise from the street, so in the middle of the night, we heard loud cars driving by from our room. We got zero complimentary bottled water, what they provided was a carafe of water and since there is no certainty of where...

"Beautiful property in a good location. Small rooms with limited suitcase room and poor lighting in the bathroom."

"A perfect spot for a week of city immersion"