"We had a great stay. My kids loved all the pool options but their favorites were the lazy river and water slides. Some of the food was very good and some was just ok. Nobody in our group ever went hungry or left a meal without being full. My kids favorite thing was the rainbow drink. They drank them all day every day. The spa is amazing! I definitely recommend doing the hydrotherapy and massage. If I had anything negative to say it would be that sometimes the use of the app for reservations or...

"Room was nice but there was a bit of mold. it’s common due to the humidity. The staff was nice. Especially at the restaurants and bars"

"Just got back from the El Cid Marina Beach. Pools were great. Room was clean. Staff helpful. Beware of the timeshare they try to sell. You will be stuck for 3 hours plus for a small promised gift. We loved our suite. Two separate rooms, one for my four teenage daughters and one for my husband and I. Three bathrooms and a huge kitchen table. Stove, microwave, etc. Great ocean view, however, every morning the trucks were out cleaning the sargassum. The smell was awful. The beach was unusable. It...

"The property was absolutely beautiful! Staff was amazing and food and drinks were 10-10!"

"By far my favorite resort in Cancun. Had the best time. Food was pretty good for resort food. Diamond club is definitely worth the upgrade. Jancito at the hideaway pool was probably my favorite person. Everyone is super friendly and super helpful. The amenities and amount of things to do on the property are pretty great!"

"Check-in - I was told by the front desk employee that I would be getting two queen size beds Ocean view. As I entered the room, it was a king size bed, pool view, slight ocean view, which I was fine with the view, but not the bedding. They changed my room to two queen size beds with an ocean view however it was a roof view. That’s all you saw was a roof.. so I went downstairs and advised them. Then they move my room to two queen size beds with tree view and I was tired of going back-and-forth...

"Over all not a bad hotel. I was expecting more to do at night. But all there was really to do was go to the sports bar. Beds were small. We were expecting something a little bigger like a queen at least."

"Personal con muy buen servicio"