Troba hotels a Terminal de Ferri de Punta Sam, Punta Sam i rodalia a partir de 135 €

"This is the best hotel ever. The photos don’t show how wonderful and helpful the staff is. Sleek modern amenities with cool extras like a Toto bidet and automatic curtains and Bluetooth speakers in the room. The sunken true hot tub and balcony hammock make it one of the best balconies anywhere and every room is ocean front."

"This is a smaller, quiet resort that's perfect for couples. The services is exceptional, the newly updated rooms are nice and the food is great."

"👎"

"Overall, we enjoyed our stay. The hotel was beautiful and clean, and the staff was generally good. I gave it 3 stars because, for the amount of money we spent on two rooms, I expected a higher level of luxury and service. During the first two days, we had difficulty finding a server to bring drinks and food. For our family of seven, including three young children, this meant we had to get our own drinks and leave the pool to pick up lunch ourselves. The food was good, but it lacked a more...

"Excellent resort and wonderful people!!!"

"Everything was perfect, the staff the food and the resort overall appearance."

"We had an amazing stay at Excellence Playa Mujeres! From the moment we arrived, every staff member went above and beyond to make sure we were happy and had everything we needed. Everyone was incredibly friendly, professional, and welcoming and it truly felt like they cared about making our vacation special. The food was delicious, with plenty of flavorful options to choose from, and the service was consistently outstanding. Whether we were at the restaurants, the pool, or anywhere else on the...

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"Had a great stay at this beautiful family friendly property. Beach is awesome but does have quite a but of seaweed not nearly as bad as other properties. Pools are scattered most of the property but are fun when you get used to it. Kids club and waterpark is great for the kids just no food and beverage allowed. Main pool is kind of disappointing since there is not enough chairs and umbrellas in the area. Service is friendly across the board. Restaurants were a miss for me. Teppanyaki was fun and...

"Property was beautiful and well-maintained. Staff was very helpful. Ernesto in recreation was the sweetest. Caring, concerned, helpful. He went out of his way to accommodate us on every occasion. Food was delicious. Great experience."

"Beautiful resort! Nice and clean! Make sure to book the excellence suites…rooftop pool was top tier!!! The staff were exceptional and very helpful any time you needed anything! The food by far was the best we’ve ever had and consistent throughout our entire stay! Will definitely book again!"

"Un fraude se mencionan 5 restaurantes a la carta y no esta a abierto ninguno comida solo tienen en un buffet hasta las 9 pm toda la comida tiene sabor a recalentada el baño se sale el agua por abajo de la tina además de exceso tiene humedad no me volveria hospedar ni gratis trate de pedir reembolso por parte de expedia y nunca pude al igual consideraré eso"

"Algunos detalles que no fueron de nuestro agrado. Con nuestro mayordomo Daniela. Para ser un hotel de esta calidad sentimos que no fue el mejor trato a recibir pero después todo el otro personal muy amable y atentos."

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"Everything was great. The staff was super helpful with anything I needed. My kids can’t wait to come back."

"We had a great time. The highlight was our butler Victor. He was absolutely the best we could have imagined!!! Our room was pristine, restocked frequently, with crisp white linen, turn down service, and wonderful pillows. The buffet, sushi, tepoanyaki, Mexican, Poseidon and pizza are all fabulous! (The steak house, and the nest for dinner both were quite disappointing, even though the setting and service at el dorado were great) Gaston at the buffet, Hugo at eldorado both took such wonderful...

"Walking distance of anything and everything you needed. Very safe and very welcoming."