"Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent"

"Wir hätten volle Punktzahl gegeben wenn man nicht so eine schlechten Zimmerservice bieten würde. Das schlimmste ist das man Toilettenpapier hinterherlaufen muss oder es sich selber kaufen muss, alle 4-5 Tage kommt jemand um ein bisschen etwas zu machen wie Handtücher, Bettwäsche alle 7 Tage. Toilettenpapier bekommt man nur wenn man sich an der Rezeption beschwert. Das ist wirklich sehr schade. Ich hoffe dieses ändert sich und dann kommen wir bestimmt nächsten Urlaub wieder. Wir werden es...

"We have not been annouced that gym is closed for 3 days because of working."

"The Spa and message parlor were phenomenal. The breakfast selection was incredible. Will stay here again!"

"Almost everything was perfect. Great location with fantastic views, bed big and comfortable, overal the room was fantastic. Food was very good for a buffet with a huge choice that changed daily. Drinks are a reasonable price but limited beer choice, especially if you’re a bit fussy in that area. Only real negatives and to be aware of is very limited parking in the vicinity or at the hotel, nothing available when we arrived late at night and had to use a pay for car park 10 mins walk away, the...

"Excellent location and property "

"plesant stay"

"This was an excellent choice for our stay on tenerife in the canary islands. Our third floor seaside room was wonderful because we could leave the door open and listen to the waves. And yet, still have privacy during the day, because people could not see in from the street. The breakfast offering is quite amazing. And the room has modern appointments that were really nice such as motion detected nightlights in the bathroom and l e d's that could be set for different light levels. It's true that...

"Great pool & location !"

"Très belle expérience dans cet hôtel. On s’y sent tout de suite à l’aise grâce à une équipe souriante et attentive. La chambre était impeccable et le cadre agréable."