"Room was great, clean, comfortable bed, excellent location "

"Espectacular "

"Das schlechteste 4 Sterne Hotel in dem ich je war. Zimmer, Bar und Restaurant runtergekühlt dass man gefroren hat. Beim Frühstück keine Option für laktosefreie Milch oder Joghurt (obwohl ich vorher Bescheid gegeben hatte) ist mir total unverständlich. Zimmerausstattung gut und sauber. Aufgrund eines Streikes musste ich früher abreisen und habe vom Hotel keine Rückerstattung oder Entgegenkommen erhalten und dazu noch widersprüchliche Aussagen. 0 Kundenfreundlich. Preis Leistungsverhältnis passt...

"Super, lindo el hotel"

"great family room. lots of space for family of 4. kids loved the twin bunk beds. close walking distance to museum "

"Great location. Staff is super nice "

"A fantastic place to stay in Bilbao, right next to the Guggenheim. We really enjoyed our stay here and wouldn't hesitate to recommend it. Ended up eating in the hotel restaurant on the first night and the food was delicious. Good atmosphere in the bar area and a terrace right on the river. The staff are all really lovely but Tania in particular went above and beyond to sort an issue out for us. Absolutely amazing customer service!"

"The property is completely remodeled and the space is excellent for the price. It is also very well located, which makes it convenient for exploring the city. However, the biggest downside is the lack of on-site staff. There are no people to assist with check-in or check-out, as everything is fully automated. When problems arise with the room, you are essentially on your own. In our case, the air conditioning in our room did not work. I called the support number provided and spoke with Mohamed,...

"Limpio, cómodo, acogedor."

"Hemos disfrutado de una buena estancia, cómoda, con buena ubicación y sobre todo con un personal muy profesional."