"Modern hotel, good location. Room itself was good, however the location was poor (room 229). No sun at any time of day on the balcony. Right above the children’s play area at the restaurant so v noisy from early morning. Also next to the entertainment area, but back of stage so couldn’t actually see, but could hear! Entertainment stops at 10pm so not too bad. We didn’t move rooms as had already unpacked. We did pre-request a quiet location with a view - we got neither. This hotel is great if...

"There was only one restaurant despite what Expedia and online said our AC never worked and there were ants in our room"

"We booked a river villa and it was an absolutely incredible space - so serene and relaxing, with beautiful stylish furniture, nice amenities and lighting. All the staff were absolutely incredible to us - kind, positive, helpful. It was one of the best five star hotels I’ve ever stayed at."

"Hôtel très agréable, très bonne restauration (buffets très variés et de bonne qualité), ambiance tranquille un peu à l’écart du centre, tout en étant proche de tout. Seul petit bémol pour le service de chambre, les produits ne sont pas remplacés lorsqu’ils sont vides et le ménage laisse parfois à désirer. Tout rentre dans l’ordre dès le 1er appel à la réception mais cela fait défaut pour un 5*."

"Restaurant Bonfire excellent food and service Great beautiful rooms with ocean view Spa and gym top of the line. Overall great experience "

"I had a 4 day trip with my 7 year old daughter and so researched like a dog with a bone, as I needed to be sure I could find a balance of solo-adult / child friendly amenities. This hotel was perfect, I was so pleased. First of all, the food - considering all inclusive - was absolutely fantastic, as were most of the drinks. The kids club and evening entertainment kept us both happy, as I got a few hours here and there to myself, plus we got to do things together evening, given the entertainment...

"This hotel is splendid. A world away from chaos outside. Adult only so immediately it is calm & relaxing. It’s clean well maintained. Excellent staff always willing to help. The poolside remains one of my favourites ever - there’s always beds and they are spaced out beautifully so you are not on your neighbours lap! There’s tonight for space at the pool even on busy days. Genuinely bliss. Good amenities in room, proper hairdryers,straighteners, shampoos etc. beach bags/towels provided- they...

"Loved my stay here! I will be back to Tenerife!!"