Troba hotels a Platja El Cielo, Cozumel i rodalia a partir de 46 €

"I booked this hotel based on the many positive reviews, but unfortunately my experience was very disappointing. Had it been clearly disclosed that the air conditioning is only turned on from 9:00 p.m. to 8:00 a.m. each day, I would never have booked this property. The room became extremely uncomfortable during the day. The sliding glass door in our room would not lock. Because the hotel is in a more secluded location, this made me feel unsafe. When I reported the issue, I was simply told that...

"Excellent service and relaxing"

"El mejor hotel de la zona"

"Un gran servicio en general"

"La playa es linda aunque sí tiene algo de sargazo lo cual es una pena. Las instalaciones del hotel en general están bien, sin embargo, tiene muchas áreas de oportunidad: El anuncio del hotel no indica que solamente tienes derecho a reservar en un restaurante para la cena por cada 3 noches de hospedaje. El resto de noches tienes que comer en el buffet el cual es bastante malo con comida de muy mala calidad. Ninguna zona común fuera de las habitaciones tiene aire acondicionado lo cual te limita o...

"❤️"

"Me parece que la atención es medio buena por parte del Personal en otros hoteles me eh sentido mejor, la barra tampoco la sentí muy espectacular digamos que está bien a secas"

"Good stay, as always, but property could use some sprucing up. Great place for a low key chill. I'll be back."

"El hotel tiene todo lo necesario para tener unas vacaciones grandiosas. Habitación con vista al mar, bastante amplias, en buen estado, muy limpias. La alberca del hotel perfecta para niños pequeños, los camastros en muy buenas condiciones, igual el área de la alberca siempre limpia. El personal muy atento, desde que llegas te brindan un cóctel de bienvenida, los alimentos muy bien preparados en todos los restaurantes del hotel, muy bien servidos. La comida excepcional y muy variada. Bebidas...

"Habitaciónes sin clima"

"To begin with we were lied to about our stay we were showed pictures of what our unit would look like and we got there a total different situation nasty I can go on and tell you everything, but it would take more than what this page would let me write"

"pool was condemned the pool and roof deck were not as advertised "

"The property owner was very unresponsive. It was missing a few important amenities, which we then purchased under our own cost. Although the owner promised that we will be reimbursed for the cost, no actual reimbursement was given. There were water leakage in multiple spot which the owner failed to provide any solutions on. The WiFi in the house was not functioning properly neither. There were rust on most metal items inside the bathroom, and it was very moldy. The unit sits right on the main...

"Gracias!"