"Beautifully decorated and top notch accommodations with everything needed!! Actually prettier than pictures dictate. So helpful to have the washer/dryer in unit. All employees were so helpful and quick to respond with any request or info needed!"
"Beautifully decorated and top notch accommodations with everything needed!! Actually prettier than pictures dictate. So helpful to have the washer/dryer in unit. All employees were so helpful and quick to respond with any request or info needed!"
"We had a nice stay at Otonomous. Our apartment was spacious and comfortable, and we enjoyed good wifi, tv and AC, and easy access to the pool (we had a pool view room with private pool, so we were on the main floor). The staff were all very nice and accommodating, as well. I would note, however, that there were limited cooking supplies (we had to request cutlery and pans, there are no cutting boards, other kitchen tools, or dish towels, etc.). You're also only given one bath towel and one swim...
"We had a nice stay at Otonomous. Our apartment was spacious and comfortable, and we enjoyed good wifi, tv and AC, and easy access to the pool (we had a pool view room with private pool, so we were on the main floor). The staff were all very nice and accommodating, as well. I would note, however, that there were limited cooking supplies (we had to request cutlery and pans, there are no cutting boards, other kitchen tools, or dish towels, etc.). You're also only given one bath towel and one swim...
"The worst experience I have ever had at a hotel. From the over priced food to lack of communication. To having my room flooded simply because the drainage system wasn’t up to date. I then tried to call the front desk but there is no one to help you once it hits 10 pm. They add gratuity to every meal without your consent. Refused to move me rooms and refused to accommodate me while my room was litteraly flooded with water. The single worst experience I have ever had with a hotel and I will never...
"The worst experience I have ever had at a hotel. From the over priced food to lack of communication. To having my room flooded simply because the drainage system wasn’t up to date. I then tried to call the front desk but there is no one to help you once it hits 10 pm. They add gratuity to every meal without your consent. Refused to move me rooms and refused to accommodate me while my room was litteraly flooded with water. The single worst experience I have ever had with a hotel and I will never...
"Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. "
"Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. "
"Amazing stay at NaJ Boutique Hotel! The hotel is beautiful, peaceful, and perfectly located in Aldea Zama. The rooms are stylish, very clean, and comfortable. The staff were incredibly friendly and always ready to help with anything we needed. The pool area is a great place to relax after exploring Tulum. Everything about the stay felt easy and welcoming. I would definitely stay here again and highly recommend it to anyone visiting Tulum. 🌴✨"
"Amazing stay at NaJ Boutique Hotel! The hotel is beautiful, peaceful, and perfectly located in Aldea Zama. The rooms are stylish, very clean, and comfortable. The staff were incredibly friendly and always ready to help with anything we needed. The pool area is a great place to relax after exploring Tulum. Everything about the stay felt easy and welcoming. I would definitely stay here again and highly recommend it to anyone visiting Tulum. 🌴✨"
"La única falla fue el minisplit de la habitación 9B. Le urge mantenimiento para que se enfríe más rápido , no está del todo bien. De lo demás, recomendado."
"La única falla fue el minisplit de la habitación 9B. Le urge mantenimiento para que se enfríe más rápido , no está del todo bien. De lo demás, recomendado."
"El lugar completo, maravilloso, el entorno mágico, el hecho de no tener recepción pero que Ehsan el manager esté al pendiente de tus necesidades es increíble. Te sientes como en casa y eso lo valoro muchísimo, volveré ahí cada que llegue a Tulum.
De igual forma las personas de vigilancia, siempre con excelente actitud "
"El lugar completo, maravilloso, el entorno mágico, el hecho de no tener recepción pero que Ehsan el manager esté al pendiente de tus necesidades es increíble. Te sientes como en casa y eso lo valoro muchísimo, volveré ahí cada que llegue a Tulum.
De igual forma las personas de vigilancia, siempre con excelente actitud "
"Great efficient place. Clean, great conditions, lots of pools. Rooftop pool s terrific although the pools are very shallow here. Front desk staff were super wonderful and helpful. Loved the location with lots of nearby restaurants, bars and other amenities. Seemed very safe to me. Rented a scooter across the street. Pools on ground floor are long and narrow. Not private but it f you are social they are great. "
"Great efficient place. Clean, great conditions, lots of pools. Rooftop pool s terrific although the pools are very shallow here. Front desk staff were super wonderful and helpful. Loved the location with lots of nearby restaurants, bars and other amenities. Seemed very safe to me. Rented a scooter across the street. Pools on ground floor are long and narrow. Not private but it f you are social they are great. "
"The kitchen is large with plenty of storage.
Kettle and coffee maker and large fridge . I would suggest more pots and pans for 4 people accomodating the room
"
"The kitchen is large with plenty of storage.
Kettle and coffee maker and large fridge . I would suggest more pots and pans for 4 people accomodating the room
"
"Très beau et agréable logement. Excellent service de la part de toutes les personnes rencontrées.
Succulent déjeuner, choix variés.
* La "piscine" est plutôt un jacuzzi. *"
"Très beau et agréable logement. Excellent service de la part de toutes les personnes rencontrées.
Succulent déjeuner, choix variés.
* La "piscine" est plutôt un jacuzzi. *"
"Staying here completely elevated our experience in Tulum. The hosts are incredibly kind and welcoming—you can truly feel the love throughout the property and see it in every detail. I actually turned into a coffee lover after staying here because they serve the best coffee! Their breakfast, which is included with your stay, is made fresh every morning using organic ingredients.
Our rooms were always well-stocked and spotless—the housekeeper did an amazing job. I’m very particular about...
"Staying here completely elevated our experience in Tulum. The hosts are incredibly kind and welcoming—you can truly feel the love throughout the property and see it in every detail. I actually turned into a coffee lover after staying here because they serve the best coffee! Their breakfast, which is included with your stay, is made fresh every morning using organic ingredients.
Our rooms were always well-stocked and spotless—the housekeeper did an amazing job. I’m very particular about...
"Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind.
The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees...
"Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind.
The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees...
El preu més baix per nit que s’ha trobat en les últimes 24 hores per a una estada d’una nit per a dos adults. Els preus i la disponibilitat poden canviar. Pot ser que s’apliquin condicions addicionals.
El preu més baix per nit que s’ha trobat en les últimes 24 hores per a una estada d’una nit per a dos adults. Els preus i la disponibilitat poden canviar. Pot ser que s’apliquin condicions addicionals.