"The Grand Palladium Kantenah was a fantastic vacation for our family! We traveled with our 5 year old daughter and stayed in a swim up room with a king bed and a pull out sofa. It was roomy enough for the three of us and the pool by the room was nice for us to sneak into after bedtime. We ate at The Nest for breakfast each day, had lunches at Es Niu, La Hacienda, and El Gran Azul, and we had dinners at Portofino, Bahia E Brasa, and Sumptuori. A couple food highlights were the Augustine at Es...

"Ara, the hotel concierge, made our stay truly special. She reached out before our arrival to see how she could assist, which was greatly appreciated. We were celebrating my wife’s birthday, and Ara helped surprise her with beautiful decorations, flowers, and a cake delivered to our room. She also recommended and reserved an excellent restaurant for the occasion. When my daughter-in-law fell ill, Ara promptly arranged for a doctor to visit our room—thanks to her, she recovered quickly and didn’t...

"Excellent self help and yoga sessions "

"Very clean and private, we will definitely come back"

"Toda la Propiedad tiene vista directa al mar, había sargazo claro no es culpa del complejo, pero en una época sin sargazo la vista debe ser impresionante, TODO el personal muy amable, agradables y dispuestos a ayudar. Definitivamente si volvería. "

"Fue una experiencia maravillosa. El personal es exepcional y nos hicieron sentir como en casa. Una experiencia de lujo, ¡gracias!"

"The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and...

"Volvería. Todo bien. Decorado, servicio, ubicación "

"Absolutely beautiful place! We paid for the shuttle service to/from the airport, and did not have our own transportation. This place is set away from Tulum in a forested area. It is within walking distance of an old Tulum and a 7-Eleven, just bring plenty of water due to heat & humidity. It is not within walking distance to the beach. The place is still under construction, so taking a nap during the day was difficult! The staff is very kind and has bilingual people available. The on site...

"Excellent food and rooms. Very nice location."

"This is my second stay at Copal, and I returned because my first visit was so exceptional. The resort is stunning, featuring two outstanding on-site restaurants. From the moment you arrive, a serene atmosphere envelops you. The staff is incredibly warm and hospitable, ensuring you feel at home. Any shortcomings in service are quickly remediated, showcasing their commitment to guest satisfaction. The location is ideal, with a pharmacy, grocery stores, additional restaurants, and an emergency room...

"Property location is greant "